IT WENT GREAT!
I met Mark Sojka at his office and provided him with some plans that I had drafted for a new paved driveway, walkways and patio. He patiently walked me through the myriad of color and texture choices including differences between manufactures. He showed me his paver display area, which was extremely helpful in narrowing down my choice.
Mark met with me at my home a couple of days later and I walked him through my plans in more detail, pointing out areas that I felt might be problematic. Mark was very creative and quickly had answers for my areas of concern and made many suggestions that greatly improved my original drawings.
Mark provided me with a very competitive quote and was more than willing to answer the many follow-up questions that I had. Upon my request, he provided me with the locations of 4 Paver Crafter jobs that used either the same style and/or color of pavers. This was extremely helpful in confirming the selection of pavers for my home.
Mark was present for the beginning of the demolition work as well as beginning of the paver installation. In each instance, he reviewed the work that needed to be done with his subordinates. This was a very professional touch, which gave me great comfort knowing that the project would start out on the right foot with everyone on the same page.
Robinson (\”Rob\”), Mark\’s foreman, did an excellent job! He has 14 years of experience and it showed. He had many creative solutions such as using pavers for a short retaining wall that enabled my porch to be larger and more useful. He often provided me with carefully considered alternatives for areas that required an owner\’s \”judgment call\”. He always said \”Yes\”, without hesitation, when I requested things like a tighter radius for a curve in the driveway or a steeper slope in a walkway in order to maximize the useable patio area. Rob and his team worked tirelessly and left the jobsite clean and orderly at the end of each day.
I couldn\’t be more pleased with the final result which is confirmed each day by the asseverations of my neighbors.
Given Paver Crafters attention to detail and willingness to place the customer\’s satisfaction above all else, I am certain that in the unlikely event that a warranty claim is necessary, Mark will honor his commitment. My experience is that Mark and the Paver Crafters\’ team are highly skilled, very professional, easy to work with and very ethical.
I would highly recommend using Paver Crafters and would be more than willing for Mark to use my project as a referral source for any prospective customers.