Allmasters really saved the day for me. I had a retaining wall that goes around my upper pool yard that was put in by the previous owner. It had been failing for about a year but after the winter we had the wall was really starting to lean pretty bad in one section.
I started getting quotes from various providers because I knew I would need to do something by the end of the year. Of the four providers that I received quotes from, Allmaster was by far the most thorough and professional. The others were fine too but Steve took the time to walk us through the issues with the existing wall, the options and the risks. Their quote was also delivered much faster than the others. The pricing was all pretty comparable.
So, a week after I got the last quote (Father\\\\\\\’s Day weekend) the wall actually failed. Because it was holding up my pool yard I was a little concerned about the structural integrity of the inground pool itself. I emailed Steve on Saturday since he was my top choice anyway to see what their schedule looked like. He responded within 30 minutes and was able to rework the schedule to fit us in right before July 4th weekend. He even came out to the house on Father\\\\\\\’s Day Sunday to take a look, assess whether there was any issue with the pool and get paperwork done.
Allmaster kept me informed throughout the process regarding the delivery of the material, the status of the crew and the completion of the wall. The crew that came out was great and worked hard each day (3 days, including a Saturday) and the wall looks great! They cleaned up the work area, put down new grass seed and straw, and put my fence back up for me. There was never a discussion about extra costs or anything although I am sure it probably took them a little more time than they anticipated. There is even a warranty on this wall so I feel much better about the money I spent.
I would not hesitate to use this company again. The price was competitive, they were very responsive, and the end product was better than expected. Can\\\\\\\’t ask for much more.