Best Hands removed and replaced the front steps and landing; replaced an aging patio and walkway; replaced a garden/retaining wall and fence. The owner Emerson is a true professional. After receiving the estimate at first, he wasn’t the cheapest, but it became clear that it was because others were cutting some corners. Emerson came back, worked with me on the estimate and explained the difference in his estimate. Emerson is an honest guy who takes great pride in his work and his business. He will work with you to make sure you are 100% satisfied. Before starting the work he was very patient and extremely helpful in picking materials. Emerson is very concerned with making sure the work looks the best it can. During the work, he made sure we were aligned step-by-step, calling with updates and waiting for answers if needed before proceeding. He understands that happy customers mean more customers. His team was amazing, they shared his passion for the work and were extremely hard working – sometimes working into the dark to keep on schedule. There was a universal comment from many of my neighbors – “wow, I can’t believe how hard they are working.” Not only were they good workers but they were very polite and courteous. The work was done very well with extreme attention to detail. Since completion I have received many complements on the work. And even after the work was complete Emerson has checked in to make everything was done to satisfaction. I am convinced that if I hadn’t used Best Hands my project would not have come out as well as it did.